- Customer Service
We thought we would send you a short note to let you know just how satisfied we are with the “DogWatch Hidden Fence” you installed around our property. As you know this is the fourth fence of this type we have installed around our different homes, and there is no doubt that the Dog Watch Hidden Fence has features that are superior to all of the other brands we have used.
We have been really impressed by how effective this fence has been. Our Tennessee Brindle Hound (Baxter) loves to follow his nose and really wants to socialize with other dogs but, despite the fact that our property has a 100yd frontage with a road frequently used by other dog walkers, he has never crossed the “fence” after only a short period of training.
There is no doubt that working with you has been a real pleasure. From day one you have been happy to answer all of our questions and to fit in with our time and property constraints. In particular we are convinced that your knowledge of humane dog training led to Baxter being trained to the “fence” so quickly. We wish you the very best of luck with “DogWatch of Vermont”. You deserve to be successful.
Ian & Lindsay - Middlebury, VT
We have had the DogWatch fence for nearly two years and not only are we completely satisfied with the system, but we do not hesitate to tell our friends and co-workers of our satisfaction. The mechanics of the system worked as promised, even the batter back-up, which living in Vermont has come into service several times. We are most pleased with the training DogWatch supplied at the time of installation. Our dog broke through the fence only once, early in the training process, and now doesn't even nee the collar on to respect the fence. The training for our dog and ourselves, provided by DogWatch was essential. We are very happy we did not buy a system and install it and train our dog ourselves.
TJ - Pownal, VT
I found your prompt and friendly service call today speaks highly of you and your DogWatch Fencing company. Our system is now 2 years old and I am as thrilled with it today as the day we had it installed. Parker is a 5 year old black lab, 90 pounds and this system has allowed both he and my family the freedoms we each desired--Parker has the ability to spend his days outside leash free and we are secure knowing he is safe and sound. Our neighbors are amazed by how Parker never crossed over his boundaries even to retrieve his ball or greet someone passing on the road. Now, I know first hand that your follow up service is knowledgeable and prompt makes this system seem even more valuable.
We wanted to thank you for the service you have provided with the install of our new DogWatch Hidden Fence system. During our search for a reliable containment system for our two babies, Rebel a 5-year-old Lab mix and Kirby our 7-month-old Boxer, we researched options from do-it-yourself systems to Invisible Fence. Invisible fence wanted almost twice as much as your price and the do-it-yourself systems did not seem all that reliable.
After placing the order you showed up on time and in no time at all had the system installed and ready for use. The time you spent training our pups was invaluable and after two sessions Rebel and Kirby learned their boundaries. Your final visit you brought you own dog just to be sure ours would not cross the boundary if focused on a new friend.
Living on a busy street our biggest fear was one of our dogs would run into the street when we were playing with them. To mitigate that risk they were confined to leash or a small run. With DogWatch Hidden Fence installed I am now able to play fetch with both of the babies as well as let them run and wrestle in the yard with no fear of them running into traffic.
Thank you for everything,
Walter & Kerrie - Chester, VT